I ordered the Freeze Dried Assorted Petals (bright) to be scattered with my father's ashes at sea two months from now.. Flyboy Naturals shipped the product out immediately. When I received the box, the petals were much more pastel than I expected. I called their office, was asked to send a photo, and was told that I'd inadvertently received the wrong petals but that they would make it right. Long story short, my replacement petals arrived promptly and are exactly what we wanted to help us celebrate my father's life. The colors are vibrant and the petals are perfect! Thank you
We process & ship most orders within 24 hours. Orders ship FED EX GROUND unless you select to upgrade 3 day, 2 day or overnight. Ground shipping takes 1-5 business days depending on where you located within the US. Occasionally we will ship with USPS Priority or First Class Mail if quicker than Fed Ex.
International shipping is via US POSTAL SERVICE. Most ship Global EMS or PMI. Travel time & rates vary depending on the country. EMS 3-5 business days plus clearing customs. PMI 6-10 business days plus clearing customs.