We process & ship most orders within 24 hours. Orders ship FED EX GROUND unless you select to upgrade 3 day, 2 day or overnight. Ground shipping takes 1-5 business days depending on where you located within the US.
International shipping is via US POSTAL SERVICE. Most ship Global EMS or PMI. Travel time & rates vary depending on the country. EMS 3-5 business days plus clearing customs. PMI 6-10 business days plus clearing customs.
Refund, Returns and Cancellation Policies:
We are happy to accept a return for replacement or refund within 7 business days. Please call within 48 hours of delivery with any quality issue. RMA# can be requested by phone or email. NO returns will be accepted after event date. A 20% restocking charges applies to most returns. Shipping charges are not refunded.
x before you ship it back.
A refund is applied to your credit card when the product is returned in resalable condition within 7 days. A 20% restocking charge applies to every returned order.