- Shipping Policy
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What our Customers Say
5 Stars! Private User said..."We learned about freeze dried petals from a friend and they worked perfectly in our decor as hurricane vase filler, fill in table decor, and flower girl petals. Flyboys' 'bridal budget' section offered lots of color choices, were very affordable, and arrived in better shape than represented in online pictures. The option to get a sample was particularly helpful. We ordered a month in advance, delivery was quick, and after following the easy storage instructions they looked just as great the day of the wedding as the day received." 1.6.2017
We process & ship most orders within 24 hours. Orders ship FED EX GROUND unless you select to upgrade 3 day, 2 day or overnight. Ground shipping takes 1-5 business days depending on where you located within the US. Occasionally we will ship with USPS Priority or First Class Mail if quicker than Fed Ex.
International shipping is via US POSTAL SERVICE. Most ship Global EMS or PMI. Travel time & rates vary depending on the country. EMS 3-5 business days plus clearing customs. PMI 6-10 business days plus clearing customs.
Refund Policy: Refund, Returns, Cancellation
We are happy to accept a return for replacement or refund within 7 business days. Please call 1.800.465.5125 or 1.541.863.3153 for a Return Authorization number|RA# which goes on the outside of the box before you ship it back. Please include a note if you prefer a different color and the date required.
If you prefer your money back then we will issue your refund (no restocking charges...yep, you heard us right! NO RESTOCKING CHARGE) is applied to your credit card or Pay Pal account when the product is returned in resalable condition within 7 days.
NO returns will be accepted after event date. Shipping charges are not refunded.